Return Policy

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We stand behind our garden furniture repair work in the United States (Ohio and nationwide). This policy explains your options if you are not satisfied with the repair or if something goes wrong.

Our garden furniture repair and restoration services are provided from 6000 Meijer Dr, Milford, OH 45150, United States. We serve customers in Ohio, the greater Cincinnati area, and across the United States. This return and re-do policy applies to all outdoor furniture repair work we perform, including wood, metal, wicker, and resin pieces.

Repair Work

Our services involve repairing and restoring your outdoor and garden furniture. We operate from Milford, Ohio and serve customers across the United States. There is no "return" of a product in the traditional sense; you keep your own furniture and we return it to you after work is complete. If the repair does not meet the agreed scope or quality, we will work with you to make it right.

Before You Leave

When you pick up your furniture at our Milford, Ohio location (or when we return it to you), please inspect the repaired areas. If something looks wrong or does not match what we agreed, tell us before you leave. We will address it at no extra charge when the issue is due to our workmanship. This applies to all garden and outdoor furniture repair work we perform in the United States.

Re-Do and Refunds

If we did not complete the repair as agreed (e.g., missed items, clear defects in our work), we will re-do the work at no additional cost. If we cannot correct the issue or you prefer not to have further work done, we may offer a partial or full refund depending on the situation. Refunds are processed within a reasonable time using the original payment method where possible.

What We Do Not Cover

We do not offer refunds or re-dos for damage that occurs after you take the furniture home (e.g., new scratches, weather damage, misuse). We also do not cover pre-existing damage that was not part of the repair scope. If you have questions about what is covered, ask us before we start the job.

Contact

To discuss a concern or request a re-do or refund for garden furniture repair work, contact us as soon as possible. Email: info@retailertopluxur.world or call +15139845779. Our address: 6000 Meijer Dr, Milford, OH 45150, United States. See our Contact page for more options.